Shipping policy

Shipping Policy

Thank you for shopping with us! Below you'll find all the details about how we process and deliver your order.

1. Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.
  • You will receive another notification when your order has shipped.

2. Domestic Shipping Rates & Estimates

  • We offer standard and express shipping options at checkout.
  • Estimated delivery times:
    • Standard Shipping: 4–7 business days
    • Express Shipping: 1–3 business days
  • Shipping charges for your order will be calculated and displayed at checkout.

3. How to Track Your Order

  • Once your order ships, you will receive an email with a tracking number and link.
  • Please allow 24–48 hours for tracking information to update.

4. Delays and Exceptions

  • Delivery times are estimates and may vary due to external factors (e.g., weather, carrier delays, customs).
  • If your package is significantly delayed, please contact us at ecommerce@mybrandpromo.com.